Effective date: 27/06/2025
Keiko Learning & Consultancy Ltd
www.coercivecontroltimeline.com

1. Who We Are

Keiko Learning & Consultancy Ltd provides trauma-informed online training, consultancy, and professional resources, including the Coercive Control Entrapment Timeline (CCET). We are committed to protecting your privacy and being transparent about how we use your information.

2. What Information We Collect

We may collect and process the following types of personal data:

Your name and contact details (e.g. email address)

Any information you send us via our contact forms or by email

Data from course enrolments (if applicable)

Analytics or usage data (via cookies or website tools)

We do not collect special category data (e.g. health or identity-related information) unless you choose to provide it.

3. How We Use Your Information

We use your information to:

Respond to enquiries

Deliver training or consultancy services

Manage bookings, CPD logs, or resource downloads

Improve our website and services

Comply with legal obligations (e.g. GDPR)

We will never sell your data or use it for any unauthorised marketing.

4. Lawful Basis for Processing

We rely on the following lawful bases:

Your consent (e.g. when you fill out a contact form)

Contract (e.g. when you sign up for training)

Legitimate interest (e.g. to improve our services)

5. Data Sharing

We may use trusted third-party services to:

Host the website (IONOS)

Manage emails and newsletters

Process course enrolments (if applicable)

These services comply with GDPR and only act under our instruction. We do not allow them to use your data for their own purposes.

6. Cookies and Analytics

We may use cookies to improve your experience. These may collect anonymised data on how you use our site. You can manage cookies through your browser settings.

7. Your Rights

You have the right to:

Access your data

Ask us to correct or delete your data

Withdraw consent at any time

Lodge a complaint with the ICO (Information Commissioner’s Office)

To contact us about your data:
📧 info@keikolearning.com or info@coercivecontroltimeline.com
📍 Keiko Learning & Consultancy Ltd

8. How We Keep Your Data Safe

We use secure platforms and limit access to personal data. Your information is stored and processed in line with UK GDPR standards.

9. Changes to This Policy

We may update this policy as our services evolve. The latest version will always be available on our website.